You just started using Mute or you have received a message from a Mute user, and what now?

We know questions will arise so we have compiled a list of the most frequently asked questions about Mute and their respective answer. We hope this helps!

Is your question not listed? Send us an email to [email protected] and we’ll get back to you as soon as we can 🙂

I’m using Mute for my inbox…

Where do my filtered messages go to?

Which messages will be filtered?

What happens when someone makes a donation to my selected non-profit?

Can someone bypass Mute if they do know me?

What happens if someone verifies that they know me personally but the actually don’t?

Can I change the message that is being sent?

I sent a message to a Mute user…

Why am I getting this Mute message?

Is my message in the recipient’s inbox?

What can I do to get my message to the recipient’s inbox?

Will I have to make a new donation every time I send a new message to this user?

Does the non-profit I donate to receive the whole donation?